Fernard .com Fernard Limited is the Data Controller Fernard Limited’s registered office: Fernard Limited 115 Wilmslow Road Handforth Wilmslow Cheshire SK9 3ER Fernard is a trading name of Fernard Limited. Company registration number 09108448. Authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities: 836729. https://register.fca.org.uk/ShPo_FirmDetailsPage?id=0010X00004Q3spDQAR If you have any questions or queries towards the Data Controller (Fernard Limited) then please contact the office via a letter to the registered address above.
Phone Calling the phone number on the website calls the Fernard Ltd office. (01625 253020) This phone number is a recorded phone line. Calls are recorded for monitoring and training purposes and also for reference if you wish to pursue a personal injury claim. Calls are kept for 6 years in accordance with SRA protocols. This also forms part of our audit history for compliance with (FCA). This is to dispute any complaints or inaccuracies of any file which has been passed on to our panel of solicitors.
Security of Information Fernard.com takes measures to protect your data when entered on our website or when stored on our Client Management System (CMS). These measures are to prevent or stop the unauthorized, unlawful or accidental deletion or changes which are made to the system. Access is given to the minimal level for staff to actively perform in their roles. Access is Geographically limited with username and password access needed to view data. Data is stored in a locked on-site server and is backed up to the cloud to ensure disaster recovery procedures are adhered too. Fernard.com as a domain uses SSL Software (SSL) to encrypt any data transfers which are made through our domain/website.
Sensitive Personal Information Fernard Ltd does not collect what is deemed as Sensitive Personal Information. This data will not be asked and will not be documented by Fernard Ltd. Examples from the ICO are listed below. race; ethnic origin; politics; religion; trade union membership; genetics; biometrics (where used for ID purposes); health; sex life; or sexual orientation.
Rights of a Data Subject As a Data Subject with Fernard.com you have rights under the General Data Protection Regulation. The right to be informed; The right of access; The right to rectification; The right to erasure; The right to restrict processing; The right to data portability; The right to object; Rights in relation to automated decision making and profiling; To view your individual rights please view this documentation. This will outline your rights under GDPR by the ICO. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulationgdpr/individual-rights/ Subject Access Request A Subject Access Request (SAR) can be made by any data subject. Fernard.com will comply with these requests as soon as possible after the identity of the data subject has been confirmed. To make an SAR with Fernard.com please direct your request via email to: firstname.lastname@example.org with the subject line “Subject Access Request” and please provide as much information as possible to aid us in performing this task. You can also contact Fernard.com via post: 115 Wilmslow Road Handforth Cheshire SK9 3ER Within this letter again please provide as much information as you can to allow us to perform this task. We have provided a link to the ICO guidelines on Subject Access Requests below to aid you with this task. https://ico.org.uk/for-the-public/personal-information/ Charges may be deemed necessary if the request is deemed excessive in line with GDPR. Want to enquire about your claim? Contact Us 115 Wilmslow Road Handforth Cheshire SK9 3ER Fernard.com is a trading name of Fernard Ltd Regulated by the Financial Conduct Authority in respect of regulated claims management activities Reference number 836729
If you wish to speak with Fernard about joining the panel, call the main number and ask for either Siobhan Conroy or Abbey Dawson.
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